This monthly drop-in call brings together store managers, retail leads, and shop floor supervisors from across Aotearoa to connect, share practical ideas, and learn from each other.

Whether you’re looking to troubleshoot pricing on donated goods, streamline drop-off workflows, boost community engagement, or share what’s working well in your store, this space is built for practical, peer-to-peer support.

What We’ll Cover

• Shop floor & operations: Discuss merchandising, pricing models, stock turnover, and safety in reuse retail environments.
• Staff & volunteer support: Share tips for leading store teams, managing donations, and creating welcoming community spaces.
• Open Q&A & local news: Bring your questions, share challenges, and catch up on grassroots updates from reuse stores across the motu.

Who Should Attend?

This session is designed for Retail Managers, Reuse Shop Coordinators, Store Supervisors, and Operations Staff working in community recycling centres, upcycling operations, and zero-waste retail environments. Newcomers and experienced managers alike are warmly welcome!

*Available for members only in the Members Hub, if you’re not sure, contact Members@zerowaste.co.nz